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Set up your on-call number Two ways to get started, depending on your phone setup.

Either we provide your on-call number, or your existing phone system relays it to 1shift.

Your phone system, our routing

  1. Caller
  2. Your number
  3. Your phone system
  4. 1shift
  5. On-call mobile
  • You keep your operator; your other lines stay as they are.
  • We review your system with you and, if you wish, with your phone provider.
  • Whether you can keep your current number depends on your system and operator.

For your provider: the connection uses a dedicated SIP trunk.

Either way, your team keeps its phones: calls arrive on their usual numbers.

Who does what, and in what order.

  1. 01

    We create your organisation and invite your first administrators.

  2. 02

    Your administrators prepare the rotas: periods, on-call roles and call rules. We do this with them over a video call when you start, based on your actual organisation.

  3. 03

    They invite your team. Each person receives an email invitation in their language and signs up for shifts from their phone.

  4. 04

    We put the line into service.

The number is available the same day; the actual lead time mainly depends on preparing your rota. Day-to-day administration — rotas, roles and members — then belongs to you.

The budget, from our first conversation.

We give you a price suited to your team and connection in our first conversation.

Ask for a price
Your next on-call shift

Tell us what you have today. We will start from there.

In thirty minutes, we start from your current rota and your current line, and show you what that would look like in 1shift.