Build the rota
- Periods of any length, even across midnight or a clock change.
- A template week, rolled out over months; exceptions (bank holiday, extra cover) are handled by hand.
On-call software features What 1shift puts in place, from the rota to the history.
You keep a rota; the calls, everyone’s calendar and the history follow it. Everything described on this page exists today and can be shown in a demonstration.
01 · Prepare
Define your on-call periods, and change them yourself.
A night shift that starts at 6 pm rather than 5 pm, extra cover on Saturday, a team going from two roles to three: you adjust the cover when the organisation changes. It is a setting on your rota, not a request to send us.
Name
Migration night
From
29/09/202619:00
12h
To
30/09/202607:00
Role requirements
On-call engineer2
Technical lead1
SaveCancel
Share the shifts out
- Several rotas side by side, each with its roles, its qualified people and its number.
- Everyone takes their slots from their phone; a coordinator can also sign someone up.
Spot the slots still to fill
- An empty slot shows on the dashboard, and an alert can go to the colleagues who can take it.
- Close to a shift, people can no longer withdraw: they have to find a replacement. That cut-off secures the sign-up; it does not guarantee that the person will actually be there.
02 · Hand over
Get someone to take over, even for four hours. The phone follows.
This is where it all happens: the rota changes, and nobody calls the switchboard to say so.
- Hand over a window, not the whole shift: “I’m keeping my weekend, except Saturday from 2 pm to 6 pm.” You stay signed up outside the window handed over and you take the calls back at 6 pm.
- Ask every qualified colleague, or one or two people you name. The others are not disturbed.
- Follow your request: what you can take on, what you have asked for, what has been accepted, all in one place. Both people involved are notified at every step.
- As soon as it is accepted, the calls in that window ring on the stand-in’s phone. Nobody to notify, no forwarding to reprogram.
Settled · Accepted by Simon Dubois
Friday 25 September 2026
Continuous weekend Settled
14:00 – 18:00 · 4h
Only the highlighted part needs a replacement
03 · Answer
The same number, even when the person on call changes.
Your on-call number follows whoever is on duty.
- Direct, cascading or simultaneous — choose whose phone rings.
- Keypress confirmation — keep voicemail from taking the call.
- No answer — choose what follows: transfer, message or voicemail.
- Personal numbers stay private; the caller’s number is presented.
- Voice messages are available in the call history.
04 · In your calendar
Never forget an on-call shift: your shifts are in your calendar.
Everyone subscribes to their 1shift shifts once, from their usual calendar — iPhone, Google, Outlook. After that there is nothing to copy over: what changes in 1shift changes in the calendar too.
-
1shiftAlice takes the Thursday night shift.
AppearsIT on-call — On-call engineerThu 19:00 → Fri 07:00
-
1shiftA manager moves Saturday’s shift forward to 07:00.
MovesIT on-call — On-call engineerSat 07:00 → 19:00
-
1shiftSimon takes over Saturday from 14:00 to 18:00.
Goes to SimonIT on-call — On-call engineer (covering for Alice)Sat 14:00 → 18:00
-
1shiftAlice withdraws from Sunday.
DisappearsIT on-call — On-call engineerSun 07:00 → 19:00
- One subscription for all their shifts, across every rota.
- Read-only: the calendar shows the shifts, they are changed in 1shift.
- Only the shifts that are really yours appear: a replacement request still open leaves the shift in your calendar.
- The calendar syncs itself, at the pace of the calendar app: from a few minutes to a few hours depending on the app.
05 · Look back
Who was on call, and which calls came in.
Two questions come back afterwards: who was on call at that moment, and what happened on the line that night.
- Find out who was on call at a precise moment, replacements included: what was actually covered, not the rota as it had been planned.
- Every incoming call leaves a trace, answered or not: the time, the caller, the person expected, who answered and the outcome.
- Voice messages left are played back next to the matching call.
- On-call hours are counted by month, by person, by role and by type of shift, former members included, and exported to CSV. 1shift counts on-call hours; it does not calculate amounts, and it does not measure how long a callout lasts.
280.40 hours · 5 members · 16 periods
- Karim Benali4 shifts72.00
- Alice Martin4 shifts68.00
- Claire Dupont3 shifts56.40
- Simon Dubois3 shifts52.00
- Julie Renard2 shifts32.00
Summary CSV Detail CSV
06 · The rest
The capabilities that make everyday use workable.
They do not explain themselves on a sales page. They are there, and we are happy to show them in a demonstration.
For the people on call
- The count of their shifts and their hours for the month.
- A notification when their shift starts and when a replacement is accepted; the end-of-shift one is switched on in their preferences.
- The application installs on the home screen, iOS and Android, without an app store. Dark mode for the nights.
For administration
- A member who leaves is deactivated, not deleted: their past shifts stay in their name in the reports.
- Rights by group and by rota: view, assign, manage. An office assistant can fill the rota without touching the routing.
- The same person can belong to several organisations and switch between them.
- Three interface languages, chosen by each user: French, Dutch, English.
For security
- Two-factor authentication through an authenticator app, with recovery codes.
- Email address verification and password reset.
- Data hosted in the European Union.
Let’s look at these screens with your rota.
In thirty minutes, we start from your current rota and your current line, and show you what that would look like in 1shift.